Translate back-end failures into customer experience improvements.
Technical teams need to understand how back-end errors affect the customer experience since these issues can disrupt how users interact with the product. By linking system failures to specific user problems, teams can prioritize fixes that actually improve the user experience. This way, they're not just fixing internal issues—they're making customers happier too. It also helps with better communication to stakeholders, aligning technical work with business goals to create smoother, more reliable digital experiences.
Key features highlighted in this demo:
- APM Integration
- Session Replay
- One-click Quantification
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