Identify and scale technical issues impacting the journey.

For digital technical teams, identifying and quantifying technical barriers in the customer’s online journey is crucial to ensuring a seamless user experience. Technical issues like slow load times, broken links, and malfunctioning features can cause frustration, leading to increased bounce rates and decreased conversions. By pinpointing these barriers, teams can prioritize fixes and enhancements, improving site performance and reliability. This proactive approach not only boosts user satisfaction but also maximizes engagement, retention, and revenue potential.

Key features highlighted in this demo:

• Dashboard Templates
• Segmentation
• Session Replay
• Technical Data Capture
• Real time alerts