HEALTHCARE
Keep your finger on the pulse of customer experience.
Anticipate patient needs in real time and improve self-service for optimized healthcare experiences.
Digital insights unique to you.
Pharmacy
Identify digital friction that is impacting patient experience and quickly apply a remedy.
Healthcare Provider
Build patient-centric journeys and accelerate digitization goals.
Health Insurance
Identify and address patient pain points during their insurance journeys.
Diagnose and cure your customers’ pain points.
Proactively discover patient friction.
Whether it’s one or many, pinpoint where patients are struggling and size the impact.
Quickly release new features with confidence.
Monitor how new releases are performing so product and tech teams can make improvements and fix bugs.
Drive digital patient empathy.
Understand the patient journey with visibility into your web and mobile app experiences.
Obtain real-time patient insights.
Avoid backlog delays and get immediate answers to business questions with autocaptured data sets.
Diagnose your digital experiences faster.
From finding a provider to enrollment, triage your customer pain points STAT with pre-built dashboard templates.
Why Quantum Metric.
Understand patient behavior in real time, align internally, and exceed goal after goal.
Resources.
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Mobile Benchmark: How mobile performance builds consumer confidence.
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Optimize the 5 pillars of the digital customer journey
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Empower digital-first paths to lower call volume.
customer story
American Medical Association
Using Quantum Metric, the American Medical Association significantly enhanced their sign in process, resulting in reduced user frustration and improved membership metrics.
