FELIX AI
Go beyond analytics with Felix AI.
Felix AI, your agentic AI analyst, works around the clock supporting your teams to uncover insights hidden within your rich customer data—delivering them seamlessly into your existing workflows.
We make getting to the “why” simple.
Easily understand the quantified why behind your data for all of your teams—without lengthy analysis. Felix AI autonomously analyzes your data, empowering you to proactively identify insights and quantify potential impact throughout your experiences.
Agents that understand your business and KPIs.
Get your own personal team of AI agents that continuously track and alert you to the most significant opportunities to improve the customer experience. With built-in industry expertise, Felix helps you take the right actions to improve your critical KPIs.
Data that you can trust and control.
Make confident decisions with accurate, traceable, and repeatable results based on your trusted Quantum Metric experience data. With a simple workflow to create and configure agents, you can easily customize Felix AI to meet your team’s unique needs.
Put answers in everyone’s hands with a simple chat interface.
While autonomous agents surface key opportunities, your team can also ask questions on demand. Empower your business users to easily ask questions in natural language and get quick, accurate answers.
Stay on top of critical KPIs with custom agents.
AI agents automatically monitor, analyze, and alert you to changes and opportunities that can improve your key business metrics. Choose from our ready-to-use solutions or tailor your own to fit your unique needs.
Uncover reliable insights with proven playbooks.
Pre-built playbooks guide your AI agents through consistent steps to uncover answers and explain the “why” behind your data. This ensures every insight is reliable, auditable, and repeatable.
Turn complex data into clear next steps with dashboard agents.
Rapidly understand complex data and visualizations with agentic AI summaries of your business critical data. Dashboard agents guide you through analysis and streamline the synthesis of insights, speeding your time to action and impact.
A team of agents working for all your teams.
Product
Find friction in your customer journey—fast. Agentic AI highlights your biggest opportunities to boost conversions and build loyalty.
Technology
Stay ahead with real-time alerts that pinpoint root causes behind experience issues. Fix issues faster and keep things running smoothly.
Marketing
Automatically see what's working, and what's not, in your marketing funnel with actionable, AI-driven insights without digging through data.
Analytics
Empower stakeholders with quick access to answers, enabling smarter decisions and freeing up time for high-value strategic analysis.
