GAMING
Make the player experience an ace up your sleeve.
Understand in real-time what’s stopping players from registering, returning, or dropping off before making a deposit or bet.
Take your digital experience to the top of the leaderboard.
Detect player friction automatically.
Know what issues to prioritize based on the calculated business impact of any single point of friction.
Detect and prevent fraud.
Set up automated behavior pattern recognition alerts to help reduce fraud and protect players.
Gain real-time visibility into peak sporting events.
Fix friction or breaks to avoid lost deposits on real-time events and offers.
Release new features quickly and confidently.
Monitor how new releases are performing so product and tech teams can make improvements and fix bugs.
Get player insights out the gate.
From account management to making a first deposit, level up your digital gaming and gambling experiences with instant insights from pre-built dashboard templates.
Why Quantum Metric.
“Quantum Metric is shaping our development. We're taking the insights and information we're getting there, seeing where customer journeys can be improved and moving that into our new features and services and into our roadmap.”
Hannah Harvey / Head of Product, Flutter UK&I “Quantum Metric enables us to drive more of our product and UX evolution from the point of view of our customers.” Eoin Ryan/Director Of Sportsbook, Betvictor
“Quantum Metric enables us to drive more of our product and UX evolution from the point of view of our customers”
Eoin Ryan / Director Of Sportsbook, Betvictor
Resources.
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Benchmark report: The fall of peak.
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Optimize the 5 pillars of the digital customer journey
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Mobile Benchmark: How mobile performance builds consumer confidence.
customer story
Gaming company
The international sports betting and gambling company uses Quantum Metric to refine registration, VoC strategy, and A/B testing for bet placement gains.
