Put product back in productivity.

Quantum Metric identifies customer pain points with AI-powered session replay and anomaly detection. This approach allows you to surface customer struggles, such as performance issues or poor design.

Quantum Metric's product analytics offers user-based analysis across channels, devices, and sessions, providing a comprehensive view of the customer journey to reduce friction, enhance the experience, and boost conversion rates. It enables cohort analysis to compare group performance and optimize funnel paths, and retention analysis to identify factors influencing user return and churn, aiding in upsell opportunities and reducing churn rates.

Quantum Metric's segment building capabilities empower users to delve deeper into customer behavior and derive actionable insights. With features like Friction Diagnosis, users can reproduce audience segments that encountered specific friction points, enabling proactive issue resolution. Precise Path Analysis allows for comparing the performance of users on specific paths to achieve objectives, while Merchandising Analysis helps understand the impact of product attributes on conversion. Contextual Analysis enables isolating analysis to specific pages, components, or audience dimensions, providing deeper insights. Additionally, Performance Analysis facilitates evaluating both product and marketing performance, enabling data-driven decision-making for improved outcomes.

Absolutely. Quantum Metric leads the mobile app analytics industry with support for Flutter, React Native, Cordova, Ionic and dozens more. With a one-time lightweight SDK deployment, we start capturing an expanse of data—no future code configuration required. Correlate engagement, app crashes, API performance, and friction to business impact.

With Quantum Metric, you can access over 300 behavioral, business, and technical data points across web and mobile platforms, all out-of-the-box. This includes every click, tap, scroll, and user interaction, along with auto-generated journey maps and AI-based summaries.

Quantum Metric is designed for rapid deployment. Many customers begin to see insights and improvements within the first day of implementation, thanks to our comprehensive data collection and analysis capabilities.

Quantum Metric helps product teams prioritize by providing a ranked list of opportunities based on key business drivers, such as conversion and revenue. This allows teams to focus on the most impactful changes that will improve the user experience and drive business outcomes.

Yes, Quantum Metric can examine user behavior across multiple sessions for deep insights into user behavior, retention, and churn. By understanding drop-off points and the factors that contribute to user loyalty, you can make informed decisions to enhance user retention and reduce churn.

As an enterprise service provider, Quantum Metric prioritizes data privacy and security. By default out-of-the-box, we automatically block the capture of any sensitive data, offering three secure options on the end user’s device: Capture, Do Not Capture, or Encrypt.

Quantum Metric facilitates collaboration by providing a centralized platform where teams across business and technical functions can access and analyze user behavior data together. With customizable dashboards, shared reports, and collaboration features, Quantum Metric fosters cross-functional teamwork to drive improvements in user experience.

Quantum Metric offers a dedicated customer success team for technical and business analytics support. From onboarding assistance to personalized training, our team is committed to ensuring you get the most out of the platform. Additionally, we offer access to our community forum (The Quad) for continuous knowledge sharing, learning and improvement.