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Platform

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Platform overview

Learn more about Quantum Metric.

Data

Session replayUnderstand the "why" behind customer behaviors. Segment builderSlice your audience with nested segment building. AutocaptureCapture over 300 metrics out-of-the-box.Page performanceDiscover and quantify the impact of slow pages. User analyticsUnlock better user adoption, retention, and customer journeys.Platform intelligenceOur powerful machine learning engine.Mobile app analyticsPatented mobile analytics technology.

Insights

Felix AI AgenticAutonomous agents analyze every part of the customer journey.Felix AI SummarizationGen AI powered session summarization.JourneysUnderstand which paths customers are taking.Interaction heatmapsVisualize page-level clicks, scrolls, and attention.VisibleVisualize user behavior directly from your browser. DashboardsOrganize and monitor your most important data. Dashboard template libraryTemplates to improve your experience. Opportunity analysisAutomatically surface and quantify friction points.

Action

Monitoring & alertsAlerting on aggregate behavior, frustration, and more.Data activationSeamlessly merge any data source.Data streamingSend Quantum Metric insights to your data warehouse.Data enrichmentGet greater impact with enhanced data insights.Salesforce Lightning analyticsGain visibility and understanding of Salesforce Lightning app users.Performance & overheadLightweight SDKs and tags.Security & privacyBest in class security technology and polices.

See for yourself.

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Talk to our team.

Schedule a personalized discussion and walkthrough of our solution.

Join a regularly streamed demo of our top features and use cases.

Watch a live demo.

Join a regularly streamed demo of our top features and use cases.

Review platform use cases and capabilities at your own pace.

Browse product tours.

Review platform use cases and capabilities at your own pace.

Use Cases

Industries

RetailUnderstand shoppers’ needs faster.Financial servicesDrive digital adoption and improve satisfaction.Travel & hospitalityGrow revenue and loyalty with real-time visibility.TelcoImprove the digital-first experience.GamingUnderstand real-time player behavior.HealthcareImprove patient self-service and loyalty.

Teams

ProductUnderstand any part of the digital experience in seconds.TechnologySurface and scope customer technical friction in real-time.MarketingStrengthen your campaigns and convert more.AnalyticsAnswer the “why” behind the customer experience.CX & VoCBring together qualitative and quantitative insights.UXDeep insight into behavior, engagement, and friction.Service & supportImprove customer empathy and contact center efficiency.

Solutions

Digital analyticsMonitor, diagnose, and optimize critical experiences.Product analyticsUnderstand user behavior and drive adoption.Experience analyticsSurface pain points and quantify opportunities.Journey analyticsInsights into every touchpoint across the digital journey.Web analyticsUnderstand and report on digital performance.Employee experienceAutomatically surface critical friction on your internal apps and kiosks.Contact centerOptimize contact center experiences.AI DetectionReveal how AI agents interact with your digital experience.

Explore dashboard templates.

Gain instant insight into your digital experience with pre-designed dashboard templates.

Gain instant insight into your digital experience with pre-designed dashboard templates.

Skip the setup, start analyzing.

See template library

Resources

Learn

ResourcesReview expert guidance and new data. Case studiesDiscover our customer stories.Product tour libraryReview platform use cases and capabilities at your own pace. Events & webinarsJoin us for live or virtual events. BenchmarksReview the top findings from Quantum Metric aggregated platform data.BlogThought leadership, trends, and product insights.Continuous Product DesignThe approach to building better products faster.

Community

The QuadConnect with experts, converse, and be inspired.

New blog post.

Turn data into understanding with the ‘why.’

Turn data into understanding with the ‘why.’

Quantum Metric's CEO explores how the Quantified Why drives decisions and efficiency in the enterprise.

Read the blog

Company

About us

Our storyHow Quantum Metric started, our leadership team, and how you can get involved.CareersSee what it's like to work for Quantum Metric, and available positions.NewsRead the latest announcements and news.

Partner network

Partners & integrationsView our technology and solutions partners.Partner programOur key ecosystem of partners.

Latest news.

Quantum Metric simplifies digital analytics with Spring 2025 Product Launch.

Quantum Metric simplifies digital analytics with Spring 2025 Product Launch.

Learn more

LoginGet a demo

Platform

Platform overviewFelix AI AgenticFelix AI SummarizationJourneysMobile app analyticsInteraction heatmapsSecurity & privacy

Industries

RetailFinancial servicesTravel & hospitalityTelcoGamingHealthcare

Teams

ProductTechnologyMarketingAnalyticsCX & VoCUXService & support

Solutions

Digital analyticsProduct analyticsExperience analyticsJourney analyticsWeb analyticsEmployee experienceContact centerAI Detection

Resources

Contact usProduct tour libraryPricing plansResourcesCase studies
Privacy PolicyTerm of UseEULAPatentsAffiliatesLegal InformationModern Slavery Statement

© 2025 Quantum Metric, Inc. All rights reserved.

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PERFORMANCE & OVERHEAD

Minimize impact on the user experience.

Slow performance kills conversions. We’re hyper-focused on minimizing any performance impact on customers. Get all the details below or better yet: Put us to the test.

View product tours
Real-time analytics dashboard optimized for speed and enterprise-scale workloads.

Performance on web.

Low impact tag

Our web tag is typically 70-80 KB in size and loads within milliseconds. It’s loaded asynchronously, once per session, and available in the browser cache for all pages.

No perceptible impact

Users won’t get stuck waiting for Quantum Metric to load. Our tag defers processing until your page is ready for users to interact with it.

Data visualization of performance metrics in a high-speed analytics solution.

Performance on native apps.

Lightweight SDK

Our Android SDK is about 200KB. Our iOS SDK leverages bitcode so it compiles down to 1MB in the final build.

Patented, highly performant data capture

We translate native app views into HTML (DOM), which reduces memory and CPU consumption, as well as data plan usage.

Minimal FPS impact

Your native app UI stays quick and responsive. A typical enterprise customer will see a 8-9% decrease in frames per second (FPS) in their mobile app.

Advanced analytics platform processing large datasets with low latency.

How we transmit data.

With a one-time tag or SDK deployment, Quantum Metric will start capturing an expanse of data (no future code configuration required).

Compression

All data is compressed before it’s sent to Quantum Metric. Even customers on the slowest networks won’t notice.

Frequent small batches

We send data in small, frequent batches to ensure our tag doesn’t affect page load.

Secure encryption

All sensitive data is encrypted with a customer’s public key and all session replay data is sent over TLS/HTTPS.

Scalability.

We scale to meet your traffic needs. With Google BigQuery as our data warehouse, you can query across petabytes of data in seconds. Read the Google Cloud case study to learn how we meet the needs of the largest enterprise customers.

Google Big Query

“No matter what questions we ask or how much data we put into BigQuery, we get results in seconds.”

Mario Ciabarra / CEO of Quantum Metric

Frequently Asked Questions

Does Quantum Metric significantly block the main/UI thread?

We are purpose-built to not interfere with any main thread activities. We are happy to run a performance test on your site to prove it. Just request a demo to get connected with one of our solutions engineers.

Does Quantum Metric block critical rendering path?

Critical rending path or CRP is not impacted by Quantum Metric. If you evaluate the Quantum Metric tag (deployed on your site) with Page Speed, you’ll notice minimal blocking due to the asynchronous nature of the Quantum Metric tag. When you see the amount of data we capture, you’ll be amazed by the performance numbers you see in Page Speed Insights.

Many mobile analytics solutions are "heavy." Is that the case with Quantum Metric?

The devil’s in the details. Quantum Metric’s unique mobile capture method lets you capture the most data with minimal overhead. That’s the reason we’re deployed on some of the most downloaded and utilized mobile apps in the world!

Does the mobile SDK drain the mobile device's battery?

It’s imperceptible. Our SDK adds less than 1% of additional memory helping to minimize the overall energy impact of the application.

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