Quantum Metric is the digital analytics platform powered by Agentic AI, bringing conversion optimization, customer experience, behavioral analytics, performance monitoring, and product analytics into one place.
Analyst
Felix investigates your digital experience by connecting behavioral, technical, and business signals to uncover what changed and why.
Agent
Always on, Felix continuously monitors your experience, proactively surfacing issues, opportunities, and business impact before someone has to go looking for them.
Partner
Every insight is transparent and explainable. As Felix learns your KPIs, customer journeys, and business priorities, it delivers recommendations that become more relevant over time.
Automatically surface the site issues costing you conversions, from broken checkout flows to slow-loading pages and technical errors, prioritized by business impact. Out-of-the-box experience indicators, anomaly detection, Core Web Vitals monitoring, and customizable dashboards and alerts help you act before revenue is lost.
Visualize how customers move through your web or mobile app with Journeys. Predict which changes will drive the greatest lift and see impact in real time with on-page data insights.
From detailed session replay to interactive AI summaries of a user’s experience. Get a deep understanding of a customer’s experience in seconds with the power of Felix AI. Leverage instant customer understanding across CX, Product, VOC and Contact Center teams.
Manage data and feature access across teams.
Real-time customer experience activation.
Implementation, account setup, & PII remediation.
Hands-on training for your teams.
A customized platform experience.
Leverage Quantum Metric’s data capture and analytics to understand and improve your employee digital platforms.
Bring outside data into the platform, like call logs or in-store purchase data, matching it with your digital experience data to see more of the customer journey in one place.
Equip yourself and agents with the digital context of every call to reduce handle times and improve customer satisfaction.
Stream Quantum Metric’s rich data capture into your warehouse to power AI and cross-platform analysis.
We create custom plans for your scale and specific needs. Your investment is based on these key value drivers:
The number of websites, mobile applications, and other digital touchpoints you want to monitor and analyze with the platform.
Pricing scales directly with the amount of data you collect and analyze—no wasted seats or credits.
Service and support of your business initiatives from training to consultation.
A consistent account management and customer success team ensures that you maximize the value of your investment.
You will be guided through the initial set-up following proven, industry-specific playbooks that have enabled significant success at organizations similar to yours.
Choose from both our expert-led and self-guided options to deepen your team’s understanding and adoption of the platform ensuring operationalization across your teams.
Partner with our customer success experts who understand your business to help solve complex challenges across your digital customer journeys.
Schedule a personalized discussion and walkthrough of our solution.
We believe Agentic AI is the present and future of digital analytics and can work with your data governance and security teams to ensure your teams trusts that your data is treated appropriately by both human and AI analysts. If now is not the right time to adopt Agentic AI or if you need an interim solution while working through your approval process, we can work with you to put together a product package that meets your needs without the inclusion of AI tools.
We work with enterprises who deploy Quantum Metric across a variety of platforms for varied teams and use cases. Pricing is based on a number of factors including your annual session volume, the digital properties where we are deployed, product add-ons and other things like the amount of professional services you’re looking for. Set up time to talk with a member of our sales team so we can better understand your needs and put together a solution for you.
Limits on session consumption are set by agreement. We monitor your session consumption and work with you to make sure your plan has enough sessions. Quantum Metric will not stop collecting data or making it available just because you went over your session limit. Some AI features are consumption limited; by working with you to understand your needs upfront, we’ll provide you with a plan that ensures adequate coverage with the flexibility to easily add-on more if you need it.
