Restaurants
Dish out delightful dining experiences at every touchpoint.
Leverage real-time mobile and user analytics from order-ahead to delivery, to enhance customer satisfaction, boost loyalty, and drive revenue.
Empower your restaurant with actionable insights that lead to better business outcomes.
Quick Service Restaurants (QSRs).
Transform your drive-through and kiosk experiences by utilizing data-driven insights to enhance mobile order-ahead efficiency and streamline drive-through operations, ensuring quicker service and increased customer satisfaction.
Fast Casual Dining.
Elevate mobile app engagement and user experiences with insights to create seamless order flows, deliver personalized offers, and optimize kiosk interactions, ultimately driving higher engagement and repeat visits.
Full-Service Restaurants.
Enhance web and app reservation systems and improve curbside, delivery, and pickup services through deep user analytics, addressing pain points that affect customer loyalty.
Activate insights across every channel.
Seamlessly integrate Quantum Metric insights into your restaurant's operations — CX/VOC and marketing — so you can activate insights on any channel or platform.
How restaurant teams use Quantum Metric in their workflows.
Product teams.
Quickly identify and resolve issues in kiosks and apps, enhancing the overall user experience based on real-time data.
Marketing teams.
Utilize behavioral insights to eliminate barriers, increase ROAS, and target promotions effectively, driving customer engagement.
CX teams.
Analyze session-based insights to streamline the digital journey, addressing pain points and boosting loyalty and retention.
What our customers are saying.
“With Quantum Metric, we’re moving faster than ever before. We’re releasing new versions of the app every 4 to 6 weeks and can easily measure the impact of each iteration in real time. It is also one of the reasons our mobile app was recognized as the ‘Best Loyalty App’ by Franchise Innovation Awards in 2023.”
Braden Turner/VP / Digital & Restaurant Technology, Tropical Smoothie Cafe
“Being able to dissect our API calls and have a beautiful platform to showcase the information just blew us away. We become more and more impressed with Quantum Metric every day.”
Senior UX Manager / Major Quick Service Restaurant Chain
FAQ
How can Quantum Metric help my restaurant?
Quantum Metric provides real-time insights into guest interactions across your digital channels, allowing you to quickly resolve any issues that could impact satisfaction or revenue.
Can I use Quantum Metric with my existing systems?
Yes! Quantum Metric integrates seamlessly with your POS, CRM, and marketing platforms, ensuring that your teams can access insights within their current workflows.
Does Quantum Metric provide insights in real time?
Absolutely! Quantum Metric’s real-time analytics ensure that your team can address issues as they happen, minimizing impact on the guest experience.
What kind of data does Quantum Metric collect?
Quantum Metric collects detailed behavioral and technical data from digital interactions, including menu navigation, order placement, and payment processes, to give you a comprehensive view of the guest experience.
How can Quantum Metric help with marketing and promotions?
Quantum Metric helps you analyze guest behavior to create targeted marketing campaigns and promotions based on real insights, improving engagement and driving loyalty.
Can Quantum Metric help improve operational efficiency?
Yes! By identifying bottlenecks and inefficiencies in your digital ordering and payment systems, Quantum Metric enables you to streamline operations and enhance overall efficiency.
What support is available if I need help using Quantum Metric?
Quantum Metric offers comprehensive support, including training resources, dedicated account managers, and customer service to assist with any questions or issues you may encounter.
