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Complex sites need harmony, not noise.
Is Decibel delivering more digital noise than clarity? Give your complex sites the seamless strategy they need with Quantum Metric.
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Raise the bar
![Client Logo](/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Fy6rt62dj%2Fproduction%2Fc54a4a86985d9d501d2d6a5273502a82a139fb5a-2104x713.png%3Ffit%3Dmax%26auto%3Dformat&w=3840&q=75)
Decibel
Real-time data
Session replay, segments, dashboards, and alerts leverage real-time data.
Data is available in hourly updates and sometimes 24 hour updates.
Capture & eventing
Autocapture 300+ dimensions and behaviors on day one, then leverage remote configuration to reduce engineering burden.
Captures ~12 out of the box events and requires code level configuration for custom eventing.
Time to insight
GenAI powered session summarization alleviates the burden of processing session replays with time to find insight improved from minutes/hours to seconds, with the click of a button.
Users need to watch entire session replay in order to understand context, intent, journey milestones, barriers to task accomplishment, etc. Analysis bias may lead to missed opportunities.
Mobile app analytics
Patented approach enables capture/analysis parity with web by translating native app views into family DOM components.
Video based capture technique that creates a high security risk and vastly increases overhead.
Error monitoring and alerting
Automated error monitoring and quantification with the ability to create precision alerts powered by ML.
Tracks JS errors OOTB and everything else requires configuration. Alerts are inflexible and don’t evaluate in real-time.
Dashboards
Real-time dashboard engine that is flexible enough to visualize anything from checkout analysis, to A/B testing comparison and frontend error monitoring.
Rigid dashboards that showcase high level metrics with minimal drill down opportunities.
Enterprise deployment
Full control over user permissions, data access, traffic management to scale with thousands of users.
Only one data connection, sample rate and user permission set per property which is limiting for multi property organizations working in one platform.
Support
Dedicated success consultant, engineer, & account manager with award winning levels of support.
Frequently cited “slow response times” in user reviews.
![Client Logo](/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Fy6rt62dj%2Fproduction%2Fc54a4a86985d9d501d2d6a5273502a82a139fb5a-2104x713.png%3Ffit%3Dmax%26auto%3Dformat&w=3840&q=75)
Real-time data
Session replay, segments, dashboards, and alerts leverage real-time data.
Capture & eventing
Autocapture 300+ dimensions and behaviors on day one, then leverage remote configuration to reduce engineering burden.
Time to insight
GenAI powered session summarization alleviates the burden of processing session replays with time to find insight improved from minutes/hours to seconds, with the click of a button.
Mobile app analytics
Patented approach enables capture/analysis parity with web by translating native app views into family DOM components.
Error monitoring and alerting
Automated error monitoring and quantification with the ability to create precision alerts powered by ML.
Dashboards
Real-time dashboard engine that is flexible enough to visualize anything from checkout analysis, to A/B testing comparison and frontend error monitoring.
Enterprise deployment
Full control over user permissions, data access, traffic management to scale with thousands of users.
Support
Dedicated success consultant, engineer, & account manager with award winning levels of support.
Decibel
Real-time data
Data is available in hourly updates and sometimes 24 hour updates.
Capture & eventing
Captures ~12 out of the box events and requires code level configuration for custom eventing.
Time to insight
Users need to watch entire session replay in order to understand context, intent, journey milestones, barriers to task accomplishment, etc. Analysis bias may lead to missed opportunities.
Mobile app analytics
Video based capture technique that creates a high security risk and vastly increases overhead.
Error monitoring and alerting
Tracks JS errors OOTB and everything else requires configuration. Alerts are inflexible and don’t evaluate in real-time.
Dashboards
Rigid dashboards that showcase high level metrics with minimal drill down opportunities.
Enterprise deployment
Only one data connection, sample rate and user permission set per property which is limiting for multi property organizations working in one platform.
Support
Frequently cited “slow response times” in user reviews.
“Decibel is less suitable for complex websites or websites that are frequently changing, as a lot of it takes a lot of admin to keep Decibel working as effectively as it should.”
/ G2 Quote
Why Quantum Metric.
Experience the Quantum Metric difference firsthand.
![Client Logo](/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Fy6rt62dj%2Fproduction%2F41eae7e2373cd5a737930044770406d1cb7068ed-2529x979.png%3Ffit%3Dmax%26auto%3Dformat%26dpr%3D2&w=3840&q=75)
90%
reduction in time to resolution
Using session reply, teams are able to visualize, identify and fix the issues, in less than an hour. Previously this took a day or more.
![Client Logo](/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Fy6rt62dj%2Fproduction%2Feafcb7d94cff0d5aa8e0b38f964b45293062ac90-708x417.png%3Ffit%3Dmax%26auto%3Dformat%26dpr%3D2&w=3840&q=75)
50%
reduction in cost per acquisition
By monitoring customer behavior aligned to the customer’s journey, teams are able to identify where and why customers fall out of the acquisition funnel - and prioritize fixes based on outcomes that drive successful conversions.
![Client Logo](/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Fy6rt62dj%2Fproduction%2F479d209206e92f9b9bdbb5da9a9194a97a778fdd-900x250.png%3Ffit%3Dmax%26auto%3Dformat%26dpr%3D2&w=3840&q=75)
69%
increase in product engagement
By understanding where customers engage and correlating to intent to purchase, teams can intelligently build personalized experiences that actually drive online purchase.
Trusted by enterprises. Loved by people.
4B+sessions each month.
40%of the worldwide internet users.