Collection
Customer experience meets cutting-edge insights.
Empower your team with the tools and knowledge to elevate customer satisfaction and drive success.
Live Demo
Understand user experience in seconds with Felix AI.
Discover how Felix AI enables organizations to deeply analyze session replays at greater speed and accuracy.
Today we are seeing improvements in our agent’s ability to better understand our customers. Quantum Metric allows us to go into the customer’s session and actually see what error they encountered to quickly pinpoint the issue and solution.
- Bradley BossenbroekOperations Program & Knowledge Management
Blog
Maximize self-service, prevent digital leakage.
Learn strategies to enhance self-service options and reduce digital drop-offs, ensuring seamless customer experiences.
Webinar
Discover the future of measuring customer satisfaction.
Gain insights from experts on the next generation of NPS strategies to enhance customer loyalty.
Customer Story
Alaska Airlines revolutionizes customer support with instant observability.
See how Alaska Airlines leverages Quantum Metric to improve customer satisfaction and operational efficiency.
Customer story
How a major investment firm fast-tracks issue resolution.
Discover how a leading investment firm uses Quantum Metric to better understand and serve their clients and accelerate issue resolution.
Customer Story
Extra Space Storage amplifies visibility on app and web.
Learn how Extra Space Storage transforms customer interactions using data-driven insights from Quantum Metric.
Benchmark Report
Consumers visit your site at least 3 times before they commit.
Discover how brands are reducing friction and keeping satisfaction high in a world where customers expect speed and smooth experiences, any time of year, with insights from our latest benchmark report.
Start focusing on opportunities that drive the biggest lift.
Discover what Quantum Metric can do for you.
