A background image

Customer truths outshine stories.

See why organizations choose Quantum Metric over Fullstory as the ultimate source of truth for customer understanding.

Request a demo

Quantum Metric: Your DXA Market Leader.

Recognized in the 2024 Vendor Selection Matrix™ by Research in Action. Discover why we're a leader in Digital Experience Analytics.

Raise the bar

Client Logo

Scalability

Enterprise roots—capture billions of sessions without sacrificing performance

Capture

Capture 300+ dimensions on day one and leverages remote configuration.

Time to insight

GenAI powered session summarization alleviates the burden of processing session replays with time to find insight improved from minutes/hours to seconds, with the click of a button.

Mobile app analytics

Parity between web/mobile Patented approach enables capture/analysis parity with web by translating native app views into family DOM components, yielding the highest fidelity mobile replay and 1:1 parity with web analytics.

Industry templates

Industry expertise built in with guides.

Journey analysis & heatmaps

Access powerful heatmaps and more directly from your browser with Visible

Enterprise deployment

Full control over user permissions, data access, traffic management and more

Support

Dedicated success consultant, engineer, & account manager.

Client Logo

Scalability

Started in SMB, struggles to scale capture in peak seasons

Capture

Flexible data capture; however, requires code level maintenance for additional tracking.

Time to insight

Users need to watch entire session replay in order to understand context, intent, journey milestones, barriers to task accomplishment, etc. Analysis bias may lead to missed opportunities.

Mobile app analytics

Quality replay on web but native replay uses a different replay engine, creating gaps in visibility (replay) and disparity between mobile and web analytics

Industry templates

Some guidance on dashboard best practices, lack industry and journey expertise.

Journey analysis & heatmaps

Recently released beta Journey maps and heatmaps, but not as easy to access.

Enterprise deployment

Ability to split traffic/domains into sub accounts, making it difficult to surface enterprise level insights

Support

Support is dependent on spend, only top tier gets support.

To me Quantum Metric is a powerful analytics platform that finds and points you to struggles with session replay to prove it. FullStory is a search engine for replays.

Product Manager / Fortune 500 Retailer

Quantum has been a game changer for our business insights and analytics, not only is their platform easy to use and intuitive but their customer success team is a great partner and consistently is advising us on fingings and engaging out team.

Digital Team / Health & wellness Enterprise

Why Quantum Metric.

Stop searching for replays—rely on automation.

Parity across web and mobile.

Less tagging, more insights.

Get teams started faster.

Product image
Client Logo

90%

reduction in time to resolution

Using session reply, teams are able to visualize, identify and fix the issues, in less than an hour. Previously this took a day or more.

Client Logo

50%

reduction in cost per acquisition

By monitoring customer behavior aligned to the customer’s journey, teams are able to identify where and why customers fall out of the acquisition funnel - and prioritize fixes based on outcomes that drive successful conversions.

Client Logo

69%

increase in product engagement

By understanding where customers engage and correlating to intent to purchase, teams can intelligently build personalized experiences that actually drive online purchase.

4B+sessions each month.

40%of the worldwide internet users.